FAQs

Frequently Asked Questions

How long have you been in business?

Twin City Garage Doors has been in business since October 1st 2019. We are a small local owned garage door company that services, Pfafftown, Clemmons, Winston Salem and other surrounding areas.

The average service repair is anywhere between 1-2 hours. If it is an installation, it can be a little bit longer. Our crew is professional and efficient and will complete the job in no time!

The average garage door repair will cost around $250 dollars. Although, this depends on the extent of the repair is needed. There are some repairs that can cost less than a hundred dollars! Give us a call today and we are happy to give you a free estimate!

The garage doors that I currently have in stock is typically metal base. It is easy to clean, maintain and is practical for your home!

If your garage is used as a livable area such as a den, office, etc. I recommend insulation! It will help protect your belongs within your garage!

The best way to clean these metal doors is to simply use a pressure washer once a year. There are plenty of local and small business pressure washing companies to hire around the Winston-Salem, area to help you clean your garage door if you don’t have a pressure washer.

You should have your garage door and motor serviced at least once every two years. I recommend once a year to help all parts and maintenance up to date to lengthen the life of your garage door!

The average garage door spring will generally last 8-10 years depending on how often you use your door.

If your garage door is properly balanced then it will be easy to lift with one hand. Another way to tell is when it is lifted few inches of the ground you should be able to let go and the door should stay. Open the garage door all the way and it should remain above header.

The right garage door dealer really depends on preference of quality. We work with Hormann doors which is one of the best quality garage doors. The life of the garage door will last longer and work better.

The most important safety features for the garage door itself is making sure the door is balanced with torsion or extension springs. With extension springs always make sure to run safety cables. Always make sure you have eye protection when you are working properly with motor to safely move the door.

Steel.

Experienced

We've been working with garage doors for over a decade, so we have the skills to get the job done.

Trusted

We are Licensed and Insured. You can rest assured that your home is protected in the event of an accident.

Guarantees

Our garage doors come with a lifetime guarantee and a lifetime warranty on labor.

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Our Testimonials

What Our Clients Say

5.0
Based on 145 reviews
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Will
10:24 16 Jul 25
Joshua came out on a Saturday when we were having an issue with our door mechanism. He quickly resolved the issue and provided some routine maintenance to prolong the spring life of the opener.

We had him look at our other garage door that did not have an opener. He gave us a very reasonable quote to install one and came out to install it the following Monday morning. He was prompt and courteous and communicated with us throughout the process. Thanks Joshua!
Joshua Paul
16:20 26 Jun 25
I called Twin City Garage Doors on Wednesday afternoon and spoke with the owner Josh. He spoke to me about the problem with my door over the phone and gave me a price upfront. He was there the next day and within the time frame he'd promised. He was extremely quick and had replaced my broken springs in about an hour. After he'd finished he took me through a step by step explanation of all he'd done and made sure the door was working properly. He was super friendly, fast and efficient. He drove an hour each way to get to my house but said he'd gladly come and fix any hiccups pronto, but I don't anticipate any because he was confident in standing behind his work. I highly recommend him to anyone who needs help with their garage door and is looking for a fantastic job at a fair price.
Lee Harris
19:32 23 Jun 25
Josh was the third garage door rep to come to my house, the first two told me my garage door needed to be replaced. The second one wanted to me to pay 4 thousand, which was double the first. Josh told me that he could fix my door for less than half the first quote of 2000 bucks. He was on time and finished super quickly. Quality guy and exemplary service.
Jennifer Wall
00:14 04 Jun 25
Reliable and awesome prices!
matthew street
23:42 29 May 25
It is Thursday afternoon and my garage door spring snaps and my wife’s car is trapped, I get home from work and call Twin City Garage around 530 and he was able to get to my house by 645 and had the door working better than new in less than an hour allowing my wife to get to work tomorrow. Very friendly and was great with my small children helping out, would highly recommend.
Dark Tar Heel
22:04 29 May 25
I called set up an appointment for the next day. The technician called and let me know he was on the way. He did a great job and the cost was a little less than other people I contacted. Very professional and he did a great job.
Trequan Baskin
23:11 08 May 25
Josh is very professional & great customer service. 100% will recommend him & his team
Jennifer Lemons
01:18 26 Apr 25
Great service and best price!
Sheree Godwin
20:41 22 Apr 25
Very good quality work and very quick to get on the schedule. I would used this company again and strongly recommend to others looking for good quality work.